Privacy policy

At Aroma Official Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Order details

We only collect information necessary to process your orders and improve our services.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders
  • Communicating order updates
  • Customer support and assistance
  • Improving our products and services
  • Preventing fraud and unauthorized transactions

We do not sell or rent your personal information to third parties.

3. Payment Information

We do not store your card or payment details. All payments are processed securely through trusted payment methods such as:

  • Bank Transfer
  • EasyPaisa
  • JazzCash

4. Data Protection

We take appropriate security measures to protect your personal information from:

  • Unauthorized access
  • Misuse or alteration
  • Loss or disclosure

However, no online system is 100% secure, so we cannot guarantee absolute security.

5. Sharing of Information

We only share your information with:

  • Delivery and courier partners (for order shipping)
  • Payment service providers (for transaction processing)
  • Legal authorities if required by law

6. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies through your browser settings if you prefer.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of your information
  • Request deletion of your data (where applicable)

8. Changes to Policy

Aroma Official Store may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Aroma Official Store is committed to keeping your information safe and secure while providing you a smooth shopping experience.